Sweet Acres Farm LLC
Effective Date: Jan 1st, 2025
SMS Messaging Terms & Compliance
- Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Sweet Acres Farm LLC through our website at sweetacresfarm.com or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
- Cancellation Instructions: You can cancel the SMS service at any time. Simply text “STOP” to the number that sent you messages. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. After this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up again as you did initially.
- Support Information: If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance or reach out directly to [email protected] or call (804) 918-4981 during business hours.
- Carrier Liability: Carriers are not liable for delayed or undelivered messages.
- Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. Contact your wireless provider for more details on your text or data plan.
- Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
- Age Restriction: You must be 18 years or older to participate in our SMS program.
- Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at sweetacresfarm.com/privacy-policy.
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.
General Terms
This website (the “Site”) is owned and operated by Sweet Acres Farm LLC (“COMPANY,” “we,” or “us”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Sweet Acres Farm LLC.
Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.
We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site at any time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after such changes, you accept the modified Terms of Service.
Intellectual Property Rights
Our Limited License to You:
This Site and all materials available on it are the property of Sweet Acres Farm LLC and/or our affiliates or licensors, protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal, non-commercial use.
You may not use the Site or materials in a manner that infringes our rights or has not been authorized by us. Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute any material from the Site. You may download and/or print one copy of individual pages for personal, non-commercial use, provided all copyright and proprietary notices remain intact.
Your License to Us:
By submitting any material (comments, blog entries, social media posts, photos, videos) via the Site or other platforms, you represent you own or have permission for it. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, distribute, display, and create derivative works from such material.
Disclaimers
The Site may contain links to third-party websites. These links do not imply endorsement or responsibility for the content, services, or products provided on those sites.
All information, products, and services on the Site are provided “as is” without warranties of any kind, express or implied. We disclaim all warranties to the fullest extent permissible under applicable law.
Indemnification
You agree to indemnify and hold harmless Sweet Acres Farm LLC, its affiliates, officers, directors, agents, and employees from any claims, damages, or expenses arising out of your use of the Site or breach of these Terms.
Online Commerce
Some sections of the Site may allow purchases from third-party vendors. We are not responsible for the quality or delivery of these products or services. Information provided during these purchases may be collected by both the third party and us.
Any dealings with third-party vendors are solely between you and the vendor. Sweet Acres Farm LLC is not liable for any damages resulting from such transactions.
Registration & Passwords
To access certain features, you may be required to register. You agree to provide accurate and complete information and to keep your login credentials confidential. Notify us immediately of unauthorized account use. We are not responsible for losses due to your failure to comply with this.
Termination of Site
We reserve the right to terminate your access to the Site without notice for any conduct we believe violates these Terms or is harmful to others. Upon termination, you must cease all use of the Site and its content.
Governing Law
These Terms are governed by the laws of the state where Sweet Acres Farm LLC operates. Disputes will be resolved exclusively through binding arbitration in that jurisdiction.
Operations
Thank you for choosing Sweet Acres Farm LLC to help you learn how to care for, ride and bond with horses. We are excited to work with you! Please take a moment to learn more about our operations and policies.
The Client and The Company agree as follows:
Depending on the package you chose, you will have one horse care class per week and one or two more training sessions.
- Sweet Acres Farm will be closed 4 weeks per year to give the lesson horses and instructors a break.
- Clients will receive access to a 30 minute goal setting session 2x a year during their lesson.
- Client must show up on time. If you’re late we cannot extend your lesson.
- Client must be wearing proper riding attire- boots with heels, an ASTM/ SEI certified riding helmet, and breeches.
- Client must be coachable, positive, and have a good attitude!
- We are trying to build a family-like community full of people like YOU. If you refer anyone to us and they sign up for a package, then you get a free lesson! THANK YOU!
Tuition billing begins on your enrollment date and continues monthly on the same date thereafter. If you ever need to update
the credit card on file, simply TEXT us at 804.889.BARN and we will send you a link to change out your credit card.
We’re here to support you and make the billing process as smooth as possible!
Sweet Acres Farm operates on a 12-week/quarterly schedule to provide structure and consistency for all our students. Each student signs up for quarterly with a required 30 day termination notice. For instance, after your introductory month, if a student enrolls on in April, during the Spring Semester, they are commited through June for three payments.
When signing up, students are automatically enrolled for the current or upcoming 3 months quarter unless we receive written notice of cancellation on the 3rd payment of the quarter, providing 30 days notice.
Please note that each student is financially committed for the full quarter, even if they’re unable to attend lessons. For example, a student who enrolls on October and cannot attend due to illness, injury, vacation, etc. would still be responsible for tuition through December.
Our program relies on students who can commit for the full semester, and we appreciate timely notice if you plan to cancel. This allows us to invite students from our waiting list.
Self-Scheduling and Make-ups
Please give us 12 hour notice if you will not be attending your lesson to recieve a make up lesson/ stable card. We understand this isn’t always possible, but appreciate any advanced notification. If you do not cancel your lesson on Hopoti, there is no make up available.
Students will have access to an online scheduling tool that shows all our available lesson times, making it easy to book a set number of lessons each month. The scheduling is flexible, allowing you to arrange sessions to suit your needs, whether that’s once a week or multiple lessons in one day. Each session is a 30-minute private lesson, a 45 minute semi-private, or a 1 hour group lesson. Initially we provide private lessons until the student is able to trot and navigate independently. At that point, the student levels up to an hour long group class.
Make ups/Stable Cards will expire after one month.
We’re dedicated to offering a high-quality riding program, and we’ve invested significantly to make this experience valuable. Even attending 75% of your scheduled lessons will provide immense benefit and skill-building opportunities.
Cancellations/Terminations
Students may cancel this agreement on by last payment of the quarter without incurring an early cancellation fee. Cancellations made before this month will be subject to the monthly fee. Enrollment will automatically renew at the current rate (upfront or monthly) until Sweet Acres Farm is notified via email at [email protected] or by text at 804.889.BARN, allowing us to update your payment plan accordingly.
Child Supervision:
All Children under 13 years old must be directly supervised by an adult in and around the barn at all times. Children over 13 must have an approved agenda to be at the barn.
Please do not feed the horses without permission.
Whether your riding or not, parents and children must be wearing shoes or preferrably boots that cover their whole foot.
No Guarantee:
The company does not warrant or guarantee any specific level of performance or results. The results of your riding program are largely based on the efforts of the student.
Changes to Terms of Service
We may update these Terms periodically. The latest version will always be posted on our website, Sweetacresfarm.com with the effective date.
Contact Information
Sweet Acres Farm LLC
Phone: (804) 889.2276 (BARN)
Email: [email protected]
Website: sweetacresfarm.com
By using our website and services, you consent to these Terms of Service.